FAQs
MyWashColl intranet portal
Technology Services Center (TSC)
Hours and Location
The Technology Services Center (TSC for short, formerly the Help Desk) is open during the following times:
Academic Hours: 8-4:30 M-F
Non-Academic Hours: 8:30-4:30 M-Thurs, 8:30-3 Fri.
We are in the basement of William Smith Hall
Ticket Request
The TSC is here to help, if you need assistance please see our contact options below:
Visit itsupport.washcoll.edu to submit a ticket
Email us at itsupportFREEwashcoll
Call 410.778.7777
Password Information
OIT has made several changes to the Account Management process. If you have forgotten your password, please use the “Cannot access account” button on your email log in page. If you are still unable to log in please contact the TSC.