Office of Information Technologies
The Office of Information Technologies (OIT) is Washington College’s Central IT organization. OIT advocates for information technologies that foster and support the enduring values of Washington College by providing technologies that enhance the learning and teaching experience and empower communications for the community. Some of what we do:
- Provide guidance in the development of IT standards and policies that facilitate and govern the College’s access and use of IT resources.
- IT Infrastructure, building and maintaining IT services, including email, Wi-Fi, networking, authentication, telecommunications, and other IT systems that the community depends upon.
- Enterprise Applications, maintaining the College’s database of records for financial information, human resources, donors and students.
- IT Acquisitions, purchasing all College-owned computers, mobile devices, and all other IT-related hardware and supplies.
Responsive, professional IT services result in the campus community’s ability to access and use information technology effectively. To learn more about OIT services, visit our website at https://www.washcoll.edu/people_departments/offices/helpdesk/index.php
The authentication service provides password security for email accounts, Wi-Fi, and other networked IT services. Do not give your Washington College UserID or password to anyone. The Washington College OIT, including the email administrators or anyone affiliated with management of your UserID, password, and accounts do not send emails asking for your password.
Password and account management for your Washington College UserID that enables access to email, Wi-Fi, network, and other IT resources is done through the Washington College Account Self-Service website: https://www.washcoll.edu/people_departments/offices/helpdesk/passwords.php. Be sure to complete the steps necessary to set up your account so you can complete password recovery if you forget your password.
Please do not fall for scam emails that appear to be from Washington College webmail administrators asking for your UserID, password or other personal information. These emails, referred to as phishing, are illegal attempts to acquire sensitive information such as your UserID and password. They are designed to look convincing but no legitimate business or government agency will ever ask you to provide password and personal information in an email.
If you believe that your UserID/password combination has been compromised, change your password. If you are ever in doubt about an email that appears to be from a Washington College department, please contact the HelpDesk (ext. 7777, or 410-778-7777 from off campus or using a cell phone). You can also email the HelpDesk at email@example.com.
Ethernet and WC-Wireless Wi-Fi network access are available in each dormitory room. Because Wi-Fi coverage is a shared network medium and it is subject to interference and performance issues during high use, if your computing device has an Ethernet port, utilize the in-room Ethernet jack to connect for improved connection reliability and speed.
Network access control is provided by captive portal for both the Ethernet and Wi-Fi services. Connect and use your Washington College UserID and Password to login. If you need additional assistance using this service, contact the HelpDesk by telephone (ext. 7777, or 410-778-7777 from off campus or using a cell phone). You can also email the HelpDesk at firstname.lastname@example.org.
Additional information may be found at https://www.washcoll.edu/people_departments/offices/helpdesk/
Policy on Release of Telephone Numbers, Campus Directory Information, and 1-800 Numbers
The College strives to protect students’ safety and privacy. It is against College policy for anyone in the College community to distribute a student’s telephone number, room assignment, or personal information to any outside entity. An outside entity includes anyone who is not a verified employee of Washington College. While a student can choose to share his or her personal information, students may not share someone else’s (another student’s) personal information. Only current employees of Washington College can receive this information.
The information in the Washington College Campus Directory is for internal use only. It is against Washington College policy to distribute the directory off campus or to share its content with anyone other than a current employee of Washington College.
The College’s incoming 1-800 number is not for faculty, student, or staff personal use. Neither the Switchboard nor other campus offices will transfer calls from the 1-800 line to a student’s room extension.